Usage & Support
Q: Do you have manual instruction videos ?
A: Yes we have ,pls kindly contact our sales to send you.
Q: After the resin cured ,if the crafts can be in contact with food ?
Product Quality & Performance
Q: Why does the resin in the bottles from other suppliers sometimes become milky white when received ?
A: The key is the raw material resin, and also production process and formula.Our products quality is very stable, that situation will not occur.
Q: Why there is large shrinkage rate when use some other brands’ products ?
A: It depends on the quality of raw material and also its formula.All our products are in very low shrinkage rate
Q: Why the crafts are not so crystal clear after cure ?
A: If it looks foggy white after curing, maybe the resin ,or the accessories or the mold absorb moisture ,the moisture makes it foggy white;
Q: Why there is crack between resin and wood after curing ?
A: Because the handling way is not right or the model of deep pour resin is not so suitable. The solution is :Do pretreatment before pour resin consider to choose a slower cure resin or reduce thickness per layer of pouring
Q: Why there is wrinkled, uneven and wavy on top of the table after cure when use other supplier’s products ?
A: It depends on the quality and formula. Our factory offers high quality products , there will be no problem if use our products.
Q: Why it is yellowing or cracking after river table cured ?
A: It releases too high heat during the resin curing . The solution will be ， control the temperature of the curing environment ,reduce thickness per layer of pouring ,choose a slower cure and deeper pour resin